OUR PRIVACY POLICY
KAZVRI LONDON deeply cares about your privacy and data protection. We are committed to offering the highest standards of products and services. We value each of our existing and prospective clients and aim at maintaining the best protection for your personal data. KAZVRI LONDON Online Privacy Policy explains how KAZVRI LONDON collects, processes and protects your personal data when you use our website/app, when you purchase KAZVRI LONDON products via our website/app, or when you apply for a job at KAZVRI LONDON online, as required by the data protection laws in the countries in which we do business and in particular with the EU General Data Protection Regulation (Regulation 2016/679 - “GDPR”). This Policy applies to those websites and apps which provide for a link to it. We have implemented a robust data protection compliance program, which includes the adoption of the data protection principles of the GDPR.
1. Who is responsible for your personal data?
KAZVRI LONDON websites are operated by KAZVRI LONDON. KAZVRI LONDON may further share information with its affiliates in accordance with the safeguards foreseen in this policy.
Any online sales on the e-commerce section of this website are made by KAZVRI LONDON. If you want to contact KAZVRI LONDON about Data Protection, please see under “How to contact KAZVRI LONDON for privacy queries” below.
Information provided directly by you.
Information collected online on our website or other digital platforms and Apps, for example by filling in the “Contact” section when you subscribe to the Newsletter proposed by KAZVRI LONDON, or when you create your customer account on the KAZVRI LONDON Online Boutique;
Information collected through job applications submitted.
Polite Notice: When submitting any personal data, including multimedia contents (photographs, videos etc) we strongly advise that you ensure it is accurate. We urge you not to transmit any content which is not expressly requested through a questionnaire or any other collection method (such as commercial information, advertising, personal creations, ideas, or concepts).
2. Information we obtain indirectly about you.
Some additional information is collected indirectly about you whilst you are browsing the KAZVRI LONDON website. This information is technically needed for the proper functioning of the KAZVRI LONDON website, to improve your browsing experience or in order for KAZVRI LONDON to perform analytics that will enable us to serve you better by personalising our online services for you.
Technical information, such as IP address and cookies, linked to your browsing on our websites, for logging purposes and identification of your country/city via geolocation;
Information relative to your online profile and website usage data (e.g. behavioural analysis via cookies and similar technologies, your navigation trail of the website, registration of products in the shopping basket);
Personal data collected via media platforms and social networks (e.g. when you follow KAZVRI LONDON pages on those social networks, personal information that you have designated as public and that can be publicly viewed on your social network profile).
3. Why do we collect your personal data?
If you are an existing or prospective client of KAZVRI LONDON we may use your personal data in order to:
Enable you to browse through our website and other digital platforms and to use your personal online account;
Enable you to obtain information on our products and services from our Customer Care Team in our “Contact us” section for instance;
Enable you to purchase KAZVRI LONDON products in our ONLINE boutique and other points of sale;
Enable you to access KAZVRI LONDON services in our KAZVRI LONDON ONLINE boutiques and other points of sale including other digital platforms – for instance, to book an appointment or to create a KAZVRI LONDON product wish list;
Enable you to access our extensive after-sales care services;
Respect our legal obligations, including CITES paperwork processing, where required, the fight against money laundering, credit card fraud and the fight against counterfeit;
Collect your opinion on our KAZVRI LONDON products and services, in particular via surveys and questionnaires;
Establish statistics, financial and commercial studies;
Keep you informed about our latest collections, products, campaigns, shows and other events by sending you KAZVRI LONDON communications (by electronic mail, by post or via your phone calls, chat, SMS and MMS and third-party media platforms);
Improve our understanding of your interests and preferences so that we can deliver personalised offers and other services that would correspond better to your needs and wishes;
Evaluate your CV and other background appropriately for open positions via internal and external experts in the case of job applicants
4. How do we justify the processing of your personal data?
Our processing of your personal data is based on our obligation to comply with all applicable laws and regulations. It is also based on the necessity to carry out the purchase contract with you, to provide you the website, app or other online services as requested by you or, if legally required, with your consent.
We may also rely on our legitimate interest in the completion of sales and in our commitment to offer you seamless after sales services and a personalised and highly qualitative treatment in the long term.
If you are a job applicant, we process the personal data you provide us with in order to recruit for any vacancy with the genuine aim of assessing whether we shall enter into an employment contract with you based on our legitimate interest to hire the best-qualified people.
5. To whom could we disclose your personal data?
Within the KAZVRI LONDON organisation, your personal data will only be accessible to a limited list of recipients on a “need to know” basis:
If you are a current or potential client of KAZVRI LONDON, only KAZVRI LONDON employees working within the teams that need to have your information (for example, Customer care, Management, Commercial Management, Legal, Compliance and IT) will access your personal data; If you are a job applicant only the Human Resources Department as well as the hiring managers will access your personal data.
Outside of the KAZVRI LONDON Organisation:
Your personal data will not be provided to a third party except to other KAZVRI LONDON entities for the purposes explained above and to service providers acting on behalf of KAZVRI LONDON on the basis of secure contractual arrangements which will include strict data protection obligations.
For job applicants, please note that we also collaborate with external recruitment experts that we may share your CV with in the recruitment process in order to ensure proper evaluation of all applicants.
KAZVRI LONDON may also have to transfer personal data to third parties when it receives a request by an authority empowered by law to do so, pursuant to applicable laws and regulations.
6. INTERNATIONAL data flows
Applicable legal and regulatory requirements are taken into consideration before any cross-border transfer of your data. Any data transfers outside your country will be secured through appropriate contractual guarantees which will also be in compliance with applicable laws and regulations.
7. How long do we keep your data?
Alongside the commitment to offering the highest standards of services and products, we consider that our products should entitle you to personalised client treatment and incomparable after-sales services that may last for a lifetime for some products. For this purpose, and to ensure such services, we may need to keep your personal data for as long as it is needed for the provision of such services.
We welcome and value applications from talented candidates. Unsuccessful job applicants may see their data kept on file for up to 2 years from initial application to allow us to contact applicants for future opportunities. Those who do not wish to be contacted for future opportunities, will have their data kept for up to 6 months.
Cookies managed by KAZVRI LONDON are stored for up to 12 months.
KAZVRI LONDON respects the retention periods imposed by applicable laws and regulations. To the extent your data is no longer necessary for the provision of a service (including the after sales service referred to above) or if you no longer wish to be part of our distribution list for newsletters, fashion tips and events, your data will be deleted or archived in an anonymised or de-identified format in order to comply with applicable regulations.
8. What are your rights?
Please note that you can request access, rectification, erasure and portability of your personal data or restrict and object to the processing of your personal data in accordance with applicable laws at any time. To exercise the above rights please contact us via the channels provided below and communicate the following information: first name, surname, e-mail or any other information necessary to confirm your identity in order for us to process the request (such as your postal address).
Where we have Newsletter or membership subscription, you have the right to unsubscribe at any time: This will be an unsubscribe button or link.
You simply click on the “unsubscribe” link at the bottom of each Newsletter
You can also complete the “Contact Us” form and specifying your request, as well as the e-mail address to unsubscribe in your message.
Finally, you have the right to lodge a complaint with a competent supervisory authority in case of breach of the applicable privacy laws and regulations, in particular the GDPR but also any other national or regional privacy laws applicable to you.
9. What cookies do we use and how can you object to such use?
Cookies are pieces of information that any website may transfer to your browser that are then stored in your computer system. For example, the deposit of cookies enhances your online experience by allowing us to save your preferences.
We use cookies to:
Determine statistics and volumes relating to traffic in order to improve the relevance and user-friendliness of the services offered to you;
Provide you with services and navigation adapted by personalising your user interface;
Share information with other websites, media partners and social networks in order to offer you pertinent promotional and adverting communications that match your interests (third party cookies).
We may also collect your shortened IP address on a non-readable basis, which does not allow us to identify you. If you do not wish KAZVRI LONDON to use all or part of the above-mentioned third party cookies, please contact us to let us know the same.
You may also disable the installation of “cookies” by configuring your browser appropriately. For more information, please see our advice on Cookies Management. Please be aware that restricting cookies may impact on your user experience and may prevent you from using part of our website.
10. Cookies management
If you wish to configure your browser in order to disable the installation of cookies, you can follow the below instructions:
For Mozilla Firefox: Select the "Tools" menu, then "Options". Click the "Privacy" icon, locate the "Cookies" menu and select your preferred options.
For Microsoft Internet Explorer 6.0 and later: Select the "Tools" menu, then "Internet Options". Click the "Confidentiality" tab and use the cursor to select the level desired.
For Opera 6.0 and later: From the "File" menu, select "Preferences", then click on "Privacy" and select your preferred options.
For Safari: From the Safari menu, select "Preferences", then click on "Security" and select your preferred options.
For Google Chrome: select the Chrome menu, then select “Settings” and click on “show advanced settings”. In the Privacy section chose “Content settings”; then in the “Cookies” section you can select your options.
11. How to contact KAZVRI LONDON for privacy queries
To exercise your rights please send your request to our Customer Service by email- Please use the Contact us form.